Kzt CRM · part of KztOne
Every customer, lead and deal in one place, with AI that follows up for you.
Kzt CRM keeps one record per customer with every call, WhatsApp message, quote and payment on it. Leads from your ads and website land here scored, deals move through your pipeline, and the follow-up agent drafts the next message so nobody goes cold.
- 20 contacts
- 1 user
- 1 pipeline
- Leads from WhatsApp and forms
- AI assistant with your welcome credits
No card needed. Works on WhatsApp. Prices in NGN.
Your AI staff in CRM
Lead qualifier
Scores every new lead and tells you who to call first.
Follow-up
Finds leads nobody has contacted in 7 days and drafts the next message for your approval.
Sales forecast
Reads your pipeline and history and says what is likely to close this month.
Customer insights
Spots customers going quiet, big spenders and upsell chances.
Agents draft and recommend; anything that sends money or messages waits for your yes. Every action is logged.
What Kzt CRM does
Everything below is included from the free plan up, with limits that grow with your plan.
Contacts
One record per customer with every call, message, order, invoice and file.
- · Unified customer profile and timeline
- · Companies and contacts
- · Calls, emails, meetings and messages logged
- · Documents and contracts on the record
Leads
New enquiries from every channel, scored by AI so you call the best first.
- · Leads from your ads, website forms and WhatsApp
- · AI lead scoring
- · Auto-assign by territory or turn
- · Convert to customer and deal in one click
Deals
Track every deal from first contact to closing, and see what's likely to close.
- · Pipeline board
- · Several pipelines
- · Sales forecast from your pipeline and history
- · AI next best action
Segments
Group customers by location, interests, behaviour or what they buy.
- · Rules that update by themselves
- · Use in email, SMS and WhatsApp campaigns
- · Use in automations
Calls & meetings
Log calls and meetings, record outcomes and plan the next step.
- · Call log with outcomes
- · Meetings with notes
- · Click-to-call from the record
- · Phone system connection
Loyalty & rewards
Points, referral rewards and discount codes that bring customers back.
- · Points on every purchase
- · Referral rewards
- · Discount and promo codes
- · Repeat-purchase reminders
Quotes
Send a quote, then turn it into an order or invoice in one click.
- · Quotes and estimates
- · Accept online
- · Convert to invoice or order
Inbox
Every customer conversation in one place: WhatsApp, Instagram, Facebook, TikTok, email and live chat.
- · WhatsApp, Instagram, Facebook, TikTok, email and website chat together
- · AI replies and handover to a person
- · Assign, note and follow up
- · Turn a message into an order, ticket or lead
Forms & landing pages
Capture leads from your website, ads and social media.
- · Form builder
- · Hosted landing pages
- · Embed on any website
- · Leads land in KztOne instantly
Reports
Sales, marketing, stock, money and team performance, connected.
- · Cross-department reports
- · Marketing spend to profit
- · Scheduled reports by email or WhatsApp
- · Export to Excel
Kzt CRM pricing
Start free. Pay only when you grow: Starter $11, Growth $50, Business $150 a month, shown in NGN. Or get every Kzt app in one KztOne plan.
Prices shown in NGN. Billed through Paystack.
Free
Learn the app at no cost
₦0/month
30 days of every feature, then free with the basics
- 20 contacts
- 1 user
- 1 pipeline
- Leads from WhatsApp and forms
- AI assistant with your welcome credits
Starter
For small businesses leaving spreadsheets and notebooks
₦16,500/month
- Up to 3 users
- 1,000 contacts
- 2 pipelines
- Lead scoring
- 100 AI, WhatsApp, SMS and email credits a month
Growth
For businesses with staff, several workflows and more volume
₦75,000/month
- Up to 10 users
- 10,000 contacts
- 5 pipelines
- Follow-up and forecasting agents
- 650 credits of each kind a month
Business
For established companies that want automation, agents and controls
₦225,000/month
- Up to 25 users
- Unlimited contacts and pipelines
- Custom agents and automations
- 3,050 credits of each kind a month
Want everything? See the KztOne plans — one subscription, every Kzt app, never charged twice.
Works with the other Kzt apps
Same customers, invoices and stock underneath. Open another app whenever you need it, with the same login.
Kzt CRM: questions people ask
- Where do leads come from?
- Facebook and Instagram lead ads, Google Ads lead forms, your website forms, a lead capture link and WhatsApp. They land scored, so you call the best first.
- Is it a Zoho CRM alternative?
- Yes, built for Nigerian and African businesses: naira pricing, WhatsApp at the centre, Paystack, local language, and setup by kind of business.
- Is Kzt CRM free?
- Yes. You get 30 days of every feature, then a free plan with 20 contacts and 1 user. Paid plans start at $11 a month, shown in your own currency.
- Do I need the whole of KztOne to use Kzt CRM?
- No. Kzt CRM works on its own at crm.kztone.com. If you later open another Kzt app with the same login, your records are already there: one account, one wallet, every app.
- Does it work on WhatsApp?
- Yes. KztOne is WhatsApp-first: customers keep messaging the number they already know, and the app sends invoices, reminders and updates there, with your approval.
- What are credits?
- AI, WhatsApp, SMS and email each have their own credits. Your plan gives you a monthly allowance of each; you can buy more any time, and they never mix. Every new account starts with 50 AI credits and 10 of each messaging credit.
- Is my data safe, and can I leave?
- Your data is yours. Export it as CSV or Excel at any time. Every workspace is isolated at the database level, and payments go through Paystack, Flutterwave or Stripe — KztOne never stores card numbers.